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Program

8:45-9:15 Registration
9:15-9:30 Opening and introduction to WUD 2011
9:30-10:15 Usability engineering in software development [in English]
Prof. Maria Francesca Costabile 
Despite the fact that documented benefits of usability engineering exist and software developers state that software usability is even more important than its functionality, several studies show that software development organizations have limited or no usability engineering activities. Thus, it seems as if the benefits have little impact on software development practice. This talk will discuss the current situation, taking into account a survey of the practical impact of usability engineering in software development organizations.
10:15-11:00 Usability: necessity or luxury? [in Estonian]
Hegle Sarapuu (Trinidad Consulting)
How much usability does a project need? How much is too much? When first starting out, we did everything by the book. It was safe, proper and not at all optimal. Problems started when recession hit, putting great pressure on prices and ultimately, getting (enough) work at all. As a result, we learned to be more flexible in selection of methods and started designing usability solutions to budget, not always succesfully. In this talk, we share our experience on finding the best usability price-performance ratio.
 11:00-11:30 Coffee break
 11:30-12:15 Ordering usable software [in Estonian]
Eliis Väert ja Meelis Lang (Helmes)
Buying a tailor made software solution leaves a lot of room for imagination. The client sees a vision of an attractive and usable system that glues users to his services. Sales rep does his best to add some spin to that. And then reality strikes: the budgets are limited, design and functionality compete for the same scarce resource and designers turn from nice guys into engineers who start talking about wireframes, navigation logic and user testing instead of just waving flashy images of design outlines. We talk about how to budget, plan and execute the development process in a way that results in genuinely usable software.
12:15-13:00 User experience research and practice – two different planets? [in English]
Dr. Virpi Roto
Good user experience (UX) is increasingly important for profitable business: once utility and usability are taken for granted, successful companies design for experiences. But how to manage the fuzzy thing called user experience in product development? Can UX research help UX work in practice? This talk discusses the impact of business goals on UX research and the transfer of UX research results into practice.

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